Free shipping with any purchase $50+
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Shipping Policy

Last Updated: March 24, 2026

Effective Date: March 24, 2026

We make online bike shopping easy, seamless, and stress-free! Here’s why:

  • Free Shipping: We offer FREE SHIPPING on all orders over $50 within the continental U.S., including fully assembled bikes!

  • Tubeless Setup Included: All Pivot, Ibis, Santa Cruz, high-end Cannondale, Enve, and Yeti bikes are shipped with a tubeless setup using Stan’s Sealant. Surly Brand Bikes and other box brands not mentioned above come shipped with tubes installed. These brands are drop shipped 90-95% assembled.

  • Flawless, Ready-to-Ride Bikes: With over 2,000 bikes shipped annually, we guarantee your bike will arrive in perfect condition, fully assembled, and ready to ride.

  • Suspension Setup Just for You: Mention your weight at checkout, and we’ll set up your bike’s suspension before shipping for a truly custom ride experience.

  •  Fast Shipping Nationwide: Thanks to our location in Louisville, KY, near a UPS Worldwide Hub, your bike can ship quickly through UPS or FedEx’s U.S. network.

  • We can ship to Hawaii or Alaska: Hawaii and Alaska bikes ship with additional charge. Charge is set up for additional cost to ship a bike. If purchasing parts the total can be reduced.

  • Bike Assembly: All our bikes are built from the frame to complete, set up tubeless with suspension set to weight when requested. When your bike arrives it will come fully assembled and you will just need to pop front wheel on and attach handlebars. We have a 5 min YouTube Video that we will send with tracking information that will guide you through this. This will exclude the Surly bikes that are 90-95% assembled.

This Shipping Policy explains how orders placed with N+1 Bikes are processed, shipped, and delivered when you shop at https://www.n1bikes.com/.

1. Order Processing Time

Orders are typically processed within [X–Y business days] after payment is confirmed.

Processing time may vary due to:

  • Order volume

  • Product availability

  • Special orders or custom items

  • Holidays or peak seasons

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Carriers

We ship using a variety of carriers depending on the item, destination, and shipping method selected at checkout, including:

  • Major parcel carriers (e.g., UPS, FedEx, USPS)

  • Freight carriers for oversized items such as bicycles or large equipment

Shipping options and rates are displayed at checkout when available.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Item size and weight

  • Shipping destination

  • Selected shipping method

Some items may:

  • Ship separately

  • Incur additional handling or freight fees

  • Require delivery appointments

4. Estimated Delivery Times

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery times may be affected by:

  • Carrier delays

  • Weather conditions

  • Incorrect or incomplete shipping addresses

We are not responsible for delays once an order has been handed off to the carrier.

5. Oversized Items, Bicycles & Freight Shipments

Oversized items — including bicycles and certain electric bikes — may ship via freight or specialized services.

For these shipments:

  • Delivery may require a signature

  • Additional delivery time may be required

  • Residential delivery fees may apply

  • Delivery appointments may be scheduled by the carrier

Bicycles may arrive partially assembled and require final assembly by a qualified technician.

6. Hazardous Materials & Battery Shipping

Certain products (such as lithium-ion batteries or e-bikes) may be subject to:

  • Shipping restrictions

  • Ground-only shipping

  • Additional handling requirements

These restrictions may affect shipping availability and delivery timelines.

7. In-Store Pickup (If Available)

If in-store pickup is offered:

  • Pickup availability will be shown at checkout

  • You will be notified when your order is ready

  • Valid ID may be required at pickup

Please see our In-Store Pickup Policy for full details.

8. International Shipping (If Applicable)

If international shipping is available:

  • Additional duties, taxes, or fees may apply

  • Customers are responsible for all import-related charges

  • Delivery times may vary significantly

We are not responsible for customs delays or fees.

9. Incorrect Addresses & Failed Deliveries

Please ensure your shipping address is accurate.

We are not responsible for:

  • Delays or losses due to incorrect addresses

  • Orders returned to sender due to failed delivery attempts

Additional shipping charges may apply to reship returned orders.

10. Order Tracking

When available, tracking information will be provided once your order ships.

Tracking updates may take time to appear after shipment.

11. Lost or Damaged Shipments

If your order is lost or arrives damaged:

  • Contact us within [X days] of delivery or expected delivery

  • Provide order details and any required documentation

We’ll work with the carrier to resolve the issue as quickly as possible.

12. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about shipping or delivery, please contact us:

Email: shaun@n1bikes.com

Address:

12001 Shelbyville Rd Suite 103
Louisville, KY 40243

Phone: 502-718-7246